10% OFF Parts and Labor

Simply print this page and bring it in at the time of service. Limit one per family.

  

Contact Us:

Sal's Foreign Car Service & Parts

(510) 582-5282
3343 Castro Valley Blvd
Castro Valley, CA 94546

Mon-Fri: 8am - 5:30pm; Sat: 8am - 2:30pm


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Our Committment

Sal's Auto Repair is a Member of the Better Business Bureau, an Approved AAA Repair Center and hires ASE Certified technicians. We operate with the highest level of integrity and your satisfaction is our guarantee. We commit to the following business practices:

  • To perform high quality repair service at a fair and just price.
  • To use only proven merchandise of high quality distributed by reputable firms.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
  • To offer the customer a price estimate for work to be performed.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To maintain customer service records for one year or more.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's complaints.
  • To cooperate with established consumer complaint mediation activities.
  • To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.